Learning Needs Analysis
“My staff does not have the right skills to do their job well. What do our people need to learn?"
Last updated on 26 October 2026
Underperformance can be the result of a lack of knowledge and skills in a job role. To improve performance and enhance productivity, it is important to understand skills and competencies required in different job roles.
Appropriate resources need to be provided for learning solutions that can close actual skills gaps, hence boosting staff morale and engagement, and leading to improvements in job performance over time.
LEARNING NEEDS ANALYSIS for Workplace Learning: Considering the Needs, Costs, Benefits and Suitability of Learning Solutions
The organisation regularly conducts its own workplace training needs analysis. It has a good grasp of its overall manpower skills requirements and the job specific training and workplace learning solutions needed.
Conducting a Learning Needs Analysis (LNA) includes:
Clarifying the current and future performance requirements for roles in the organisation
Determining the skills gap of staff in terms of their current Knowledge, Skills and Attitude (KSA)
Determining the needs, requirements, costs and benefits of workplace learning
Establishing a training plan